Zangezor

Why choose Zangezor?

Expertise

With years of experience in the industry, we understand the unique challenges businesses face and are committed to providing tailored solutions to meet their specific needs.

Innovation

We stay at the forefront of technological advancements, continuously updating our platform to ensure our clients have access to the latest features and capabilities.

Support

Our dedicated support team is available to assist you every step of the way, from implementation to ongoing support and training, ensuring a smooth and successful experiences.

What our customers are saying

“Zangezor system ensures smooth customer service, while providing broader opportunities for improvement of the performance of the Bank’s Contact Center”.

Andranik Khachatryan, Head of Branches and Contact Center

“The implementation of Zangezor was seamless, thanks to the expertise and professionalism of the entire team. With its intuitive interface and powerful features, we’ve streamlined our call management process, improved agent productivity, and enhanced overall customer satisfaction”.

Suren Babajanyan, Head of Sales & Business Development Department

“We would like to express our deep gratitude for the cooperation. Zangezor has been working without interruption due to the professional and conscientious work of Team Solutions’ entire staff. Due to the powerful features of the solution our call management process was simplified and all our citizens’ questions have been satisfied fully.”

Anna Asryan, Head of Secretariat

“As the Head of the Migration and Citizenship Service of the Ministry of Internal Affairs of the Republic of Armenia, I highly appreciate our effective cooperation with Team Solutions CJSC in the context of establishing the Call Center within the Service. The technological solutions suggested by your team have significantly simplified our call management process, allowing Armenian citizens and foreign nationals to promptly receive the necessary information regarding the Service’s functions.”

Nelli Davtyan, Head of the Migration and Citizenship Service

“Thank you, Team Solutions CJSC, for your outstanding support and the successful deployment of the Zangezor Call Center solution at Team Telecom Armenia. We truly appreciate the immense effort and dedication your team demonstrated. The value that Zangezor adds to our commitment to providing exceptional service to our customers is evident.”

Vahe Babayan, Customer Care Director

“The Zangezor call center software plays a crucial role in improving customer service efficiency and streamlining communication processes at VXSoft. Our call center handles over 2000 calls per day and provides a comprehensive set of tools for managing inbound and outbound calls, monitoring agent performance, and integrating with CRM systems to personalize customer interactions. Key features include automated call distribution, IVR (Interactive Voice Response) systems, call recording for quality assurance, real-time analytics, and reporting tools.”

Vahagn Mkhitaryan, Founder

Inbound
& outbound
call management
system

Experience the difference
Zangezor can make for your business

Features

Inbound Call Center

Outbound Call Center

Quality Management

Reporting and Analytics

Customer Experience Enhancement

Seamlessly integrates with client’s
internal systems, Jira, Mulberry & imID

Why choose Zangezor?

What our customers are saying

Take your customer experience to the next level
with our Virtual Assistant solution

Virtual Assistant

See Zangezor
in action

Let’s get started

Inbound & outbound call management system

Experience the difference Zangezor can make for your business

Features

Inbound Call Center

Outbound Call Center

Quality Management

Reporting and Analytics

Customer Experience Enhancement

Seamlessly integrates with client’s internal systems, Jira, Mulberry & imID

Why choose Zangezor?

What our customers are saying

Take your customer experience to the next level with our Virtual Assistant solution

Virtual Assistant

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See Zangezor in action

Let’s get started

Inbound
& outbound
call management
system

Experience the difference
Zangezor can make for your business

Seamlessly integrates with client’s
internal systems, Jira, Mulberry & imID

Take your customer experience to the next level
with our Virtual Assistant solution

See Zangezor
in action